www.popperstars.com

FAQ

HOW DO I PLACE AN ORDER?​

To order an item, simply add the items to your cart, choose the amount you want and go to checkout.  You will be directed to a Paypal secure payment checkout page.  Please check with your local laws before ordering this product.

PAYMENT AND SHIPPING

Once we receive payment, we ship your product by Express Mail within 24 hours.  All our products are shipped in a discreet, plain, protected envelope.  Deliveries within Europe typically take 3-5 days and outside of Europe 5-14 days.  We package a maximum of 12 odourisers per envelope so if you order more than 12, it will be shipped in 2 or more envelopes.  Packages will be marked as cosmetic samples and gift.

SECURE ORDERING & PAYMENT OPTIONS

Our payment processing is done through Paypal.  You can either pay using your Paypal account or if you do not have a Paypal account you may use your credit card and make a secure payment as a guest on the Paypal gateway.  If you would like to pay through a bank account please contact us at sales@popperstars.com and we will send you the bank payment details.

RETURNS & REFUNDS

Refunds are given for valid reasons.  Items must be returned unopened in it's sealed, original packaging within 14 days of receipt.